Your Privacy Matters: At KheloPoker, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
1.1 Information You Provide
When you interact with our services, we may collect:
- Telegram Username: When you join our Telegram channel (managed by Telegram, not us)
- Email Address: If you choose to contact us directly
- Messages: Any communications you send to us
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, clicks, scrolling behavior
- IP Address: General location information (country/city level)
- Cookies: Small data files for analytics and tracking (see Cookie Policy below)
1.3 Third-Party Analytics
We use third-party services for analytics and advertising:
- Google Analytics: To understand website traffic and user behavior
- Facebook Pixel: To measure ad performance and optimize campaigns
- Other Tracking Pixels: For push ads and native advertising campaigns
2. How We Use Your Information
We use collected information to:
- Provide Services: Deliver educational content through our Telegram channel
- Improve Content: Understand what topics interest our community
- Communicate: Send important updates and educational materials
- Analyze Performance: Track website performance and user engagement
- Marketing: Optimize our advertising campaigns and reach interested users
- Prevent Abuse: Detect and prevent spam, fraud, or misuse of services
3. Telegram Privacy Notice
Our primary community platform is Telegram. Important to note:
- Telegram's Control: Your Telegram data is controlled by Telegram, not KheloPoker
- Telegram's Privacy Policy: Subject to Telegram's Privacy Policy
- Visible Information: Your username and profile picture are visible to channel members
- Leave Anytime: You can leave our channel anytime without providing a reason
- No Data Collection: We do not collect or store your Telegram personal data
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device. We use them to improve your experience and understand how our website is used.
4.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand user behavior (Google Analytics)
- Marketing Cookies: Track ad performance and conversions (Facebook Pixel, ad networks)
- Preference Cookies: Remember your settings and preferences
4.3 Managing Cookies
You can control cookies through your browser settings. Note that blocking cookies may affect website functionality. Most browsers allow you to:
- View what cookies are stored
- Delete existing cookies
- Block future cookies
- Set preferences for specific websites
5. Advertising and Marketing
5.1 Push Ads and Native Advertising
We use push notification ads and native advertising to reach potential students. These campaigns may:
- Track clicks and conversions
- Use cookies to measure ad effectiveness
- Create anonymized audience segments
- Retarget visitors who didn't join our community
5.2 Tracking Pixels
Our website includes tracking pixels from:
- Facebook: To track conversions and optimize ads
- Ad Networks: To measure campaign performance
- Analytics Providers: To understand user journey
5.3 Opt-Out Options
You can opt out of targeted advertising:
6. Data Sharing and Third Parties
6.1 Who We Share Data With
We may share information with:
- Analytics Providers: Google Analytics for usage statistics
- Advertising Platforms: Facebook, ad networks for campaign optimization
- Service Providers: Hosting, CDN, and infrastructure providers
- Legal Authorities: When required by law or to protect our rights
6.2 What We Don't Do
We do not:
- Sell your personal information to third parties
- Share your email or contact details without consent
- Spam you with unwanted messages
- Share your Telegram personal data (we don't have access to it)
7. Data Security
We take security seriously and implement measures to protect your information:
- HTTPS Encryption: Secure connection for our website
- Limited Access: Only authorized personnel can access data
- Regular Updates: Keep systems and software updated
- Minimal Collection: Only collect what's necessary
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain information for as long as necessary to:
- Provide our educational services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Analyze trends and improve our content
Analytics data is typically retained for 26 months (Google Analytics default). You can request deletion of your data at any time.
9. Your Rights and Choices
You have the right to:
- Access: Request what personal information we have about you
- Correction: Ask us to correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
- Object: Object to processing of your personal data
To exercise these rights, contact us at: support@khelopoker.com
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than India, including where our service providers are located. These countries may have different data protection laws. By using our services, you consent to such transfers.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@khelopoker.com
- Telegram: @khelopoker
- Response Time: We aim to respond within 48 hours
14. Consent
By using KheloPoker's website and joining our Telegram community, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
15. Compliance
We strive to comply with applicable data protection laws, including:
- Information Technology Act, 2000 (India)
- GDPR principles (for EU visitors)
- Industry best practices for data protection
Questions about your privacy? We're here to help. Email us at support@khelopoker.com and we'll respond promptly.